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A marketer is interested in segmenting a business market based on technology and customer capabilities.Which of the following major segmentation variables would the marketer most likely use to assist with the task?


A) demographic variables
B) purchasing approaches
C) situational factors
D) personal characteristics
E) operating variables

F) A) and B)
G) A) and E)

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Believers favor stylish products that emulate the purchases of those with greater material wealth.

A) True
B) False

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Explain the concept of mass marketing.

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In mass marketing,the firm ignores segme...

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In a growing trend called __________ marketing,such activities concentrate on getting as close and personally relevant to individual customers as possible.


A) grassroots
B) behavioral
C) retail
D) business
E) VALS

F) None of the above
G) B) and E)

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Even when the target market is described in __________ terms (say,a personality type) ,the link back to demographic characteristics is needed to estimate the size of the market and the media that should be used to reach it efficiently.


A) non-demographic
B) non-geographic
C) non-behavioral
D) non-psychographic
E) demographic

F) A) and B)
G) A) and D)

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Companies following a market specialization strategy offer one product to as many markets as possible.

A) True
B) False

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In ________ marketing,the firm operates in several market segments and designs different products for each segment.


A) individual
B) undifferentiated
C) differentiated
D) concentrated
E) niche

F) C) and D)
G) A) and B)

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People motivated by achievement look for products and services that demonstrate success to their peers.

A) True
B) False

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According to the VALS segmentation framework,consumers primarily motivated by ideals are guided by ________.


A) knowledge
B) social activity
C) products that demonstrate success to their peers
D) variety
E) risk

F) B) and C)
G) A) and C)

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Members of a cohort don't share the same major cultural,political,and economic experiences.

A) True
B) False

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A company can learn a great deal by analyzing the degrees of brand loyalty.For example,________ can show the firm which brands are most competitive with its own.


A) hard-core loyals
B) split loyals
C) shifting loyals
D) switchers
E) antiloyals

F) C) and D)
G) A) and B)

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To be useful,market segments must be measurable.

A) True
B) False

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Which of the following statements about Gen Yers is true?


A) They are often turned off by overt branding practices and "hard sell".
B) They are more likely to associate retirement with "the beginning of the end".
C) They are more pragmatic and individualistic.
D) They were born between 1964 and 1978.
E) They were the first generation to find surpassing their parents' standard of living a serious challenge.

F) D) and E)
G) A) and B)

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All of the following are benefits of following the ________ approach to target market selection: a strong knowledge of the segment's needs,a strong market presence,operating economies through specializing in production,distribution,and promotion.


A) single-segment concentration
B) selective specialization
C) product specialization
D) market specialization
E) full market coverage

F) B) and E)
G) C) and D)

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According to the ________ criterion for useful market segments,a segment should be the largest possible homogenous group worth going after with a tailored marketing program.


A) measurable
B) substantial
C) accessible
D) differentiable
E) actionable

F) B) and E)
G) A) and B)

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Kim is a young professional who enjoys wakeboarding and going to rock concerts with her friends.According to the VALS eight-part typology segmentation system,Kim is best described as a(n) ________.


A) thinker
B) achiever
C) experiencer
D) striver
E) survivor

F) A) and B)
G) A) and C)

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Which of the following statements about Gen Xers is true?


A) Gen Xers are more optimistic and team-oriented.
B) Gen Xers are selective,confident,and impatient.
C) Gen Xers are highly socially conscious and concerned about environmental issues.
D) Gen Xers share many of the same values toward work,family,and society as baby boomers.
E) Technology is a barrier for Gen Xers.

F) C) and D)
G) B) and D)

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________ combines operationally driven mass customization with customized marketing in a way that empowers consumers to design the product service offering of their choice.


A) Consumptionism
B) Viral marketing
C) Virtual marketing
D) Regionalization
E) Customerization

F) C) and E)
G) B) and C)

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If married and unmarried women respond similarly to a sale on perfume,these hypothetical segments fail the ________ criterion for useful market segments.


A) measurable
B) substantial
C) accessible
D) differentiable
E) actionable

F) D) and E)
G) B) and D)

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Pampers divides its market demographically on the basis of ________ into prenatal,new baby,baby,toddler,and preschooler.


A) life stage
B) gender
C) age
D) income
E) social class

F) B) and D)
G) C) and D)

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