Question 1

One of the best ways to motivate physicians include ____.

Accepted Answer

A)   distributing guidelines and protocols
B)   financial incentives
C)   traditional medical education programs
D)   reminders and feedbackE) C) and D)
F) A) and B)

Question 2

The four central components of expectancy theory are ____.

Accepted Answer

A)   job outcomes,victories,implementation,and expectancy
B)   job outcomes,valences,instrumentality,and expectancy
C)   job security,valences,implementation,and eagerness
D)   job security,valences,instrumentality,and expectancyE) B) and D)
F) B) and C)

Question 3

____ is the most important defining characteristic of health care professionals.

Accepted Answer

A)   Autonomy
B)   Determination
C)   Competence
D)   CreativityE) B) and D)
F) All of the above

Question 4

Match each item with a statement below:

-Includes achievement,recognition,the work itself,responsibility,and advancement

Accepted Answer

A)  job redesign
B)  good work environment
C)  feedback
D)  motivators
E)  social pressure from peersF) need-based theoriesG) the theory of planned behaviorH) equity perspectiveI) supportive social environmentJ) expectancy theoryK) A) and F)
L) F) and H)

Question 5

One myth about motivation is that motivated workers ____.

Accepted Answer

A)   have higher salaries
B)   are more competent
C)   are more productive
D)   have more responsibilitiesE) B) and C)
F) B) and D)

Question 6

Match each item with a statement below:

-Includes organizational and unit-level cultures to increase the level of worker motivation

Accepted Answer

A)  job redesign
B)  good work environment
C)  feedback
D)  motivators
E)  social pressure from peersF) need-based theoriesG) the theory of planned behaviorH) equity perspectiveI) supportive social environmentJ) expectancy theoryK) B) and D)
L) E) and J) I

Question 7

The motivation process often begins with needs that reflect some ____________________ within the individual.

Accepted Answer

deficiency

Question 8

Match each item with a statement below:

-Assume that motivation comes from the desire to satisfy necessities

Accepted Answer

A)  job redesign
B)  good work environment
C)  feedback
D)  motivators
E)  social pressure from peersF) need-based theoriesG) the theory of planned behaviorH) equity perspectiveI) supportive social environmentJ) expectancy theoryK) F) and J)
L) A) and I)

Question 9

____________________ in relationships is achieved when perceived outcomes are proportionate to perceived inputs.

Accepted Answer

The answer of ____________________ in relationships is achieved when perceived...

Question 10

____________________ links desired behaviors or outcomes to financial rewards or penalties.

Accepted Answer

The answer of ____________________ links desired behaviors or outcomes to...

Question 11

Individuals may change their perceptions of their own or others' inputs or outcomes to restore balance in their relationships with others and organizations based on the magnitude of ____.

Accepted Answer

A)   fairness in the process
B)   evaluation
C)   inequity
D)   threatE) A) and B)
F) A) and C)

Question 12

The causes of motivational problems often fall into three categories: 
(1) inadequate definition of the desired performance
(2) impediments to employee performance,and 
(3) ____.

Accepted Answer

A)   too much autonomy
B)   inadequate performance-reward linkages
C)   internal review structures
D)   behavioral shortcomingsE) B) and C)
F) A) and B)

Question 13

___________________ are physical or psychological deficiencies that make specific outcomes or goals attractive.

Accepted Answer

The answer of ___________________ are physical or psychological deficiencies that...

Question 14

____________________ refers to an individual's need to accomplish complex tasks,compete,and resolve problems.

Accepted Answer

The answer of ____________________ refers to an individual's need to...

Question 15

Match each item with a statement below:

-Value,time,and diversity are the contributing factors

Accepted Answer

A)  job redesign
B)  good work environment
C)  feedback
D)  motivators
E)  social pressure from peersF) need-based theoriesG) the theory of planned behaviorH) equity perspectiveI) supportive social environmentJ) expectancy theoryK) C) and F)
L) H) and J) C

Question 16

____ involves "directed autonomy" whereby individuals or teams are given an overall direction,yet considerable leeway concerning how they go about following that direction.

Accepted Answer

A)   Allotment
B)   Engagement
C)   Enforcement
D)   EmpowermentE) C) and D)
F) All of the above

Question 17

Match each item with a statement below:

-Recognizes the influential role that the social context of work plays in individuals' motivation

Accepted Answer

A)  job redesign
B)  good work environment
C)  feedback
D)  motivators
E)  social pressure from peersF) need-based theoriesG) the theory of planned behaviorH) equity perspectiveI) supportive social environmentJ) expectancy theoryK) E) and G)
L) A) and F)

Question 18

____________________ is a state of feeling or thinking in which one is energized or aroused to perform a task or engage in a particular behavior.

Accepted Answer

The answer of ____________________ is a state of feeling or...

Question 19

Managers need to periodically assess motivation and performance,taking into account occupational,____________________,and personal factors of the employees.

Accepted Answer

The answer of Managers need to periodically assess motivation and...

Question 20

High levels of job dissatisfaction and voluntary turnover among ___________________ have become a major and chronic problem that threatens quality of care in health care organizations across the United States.

Accepted Answer

The answer of High levels of job dissatisfaction and voluntary...

Exam 4: Motivating People

One of the best ways to motivate physicians include ____.

Correct AnswerverifiedShow Answer

The four central components of expectancy theory are ____.

Correct AnswerverifiedShow Answer

____ is the most important defining characteristic of health care professionals.

Correct AnswerverifiedShow Answer

Match each item with a statement below: -Includes achievement,recognition,the work itself,responsibility,and advancement

Correct AnswerverifiedShow Answer

One myth about motivation is that motivated workers ____.

Correct AnswerverifiedShow Answer

Match each item with a statement below: -Includes organizational and unit-level cultures to increase the level of worker motivation

Correct AnswerverifiedI

The motivation process often begins with needs that reflect some ____________________ within the individual.

Correct Answerverifieddeficiency

Match each item with a statement below: -Assume that motivation comes from the desire to satisfy necessities

Correct AnswerverifiedShow Answer

____________________ in relationships is achieved when perceived outcomes are proportionate to perceived inputs.

Correct AnswerverifiedShow Answer

____________________ links desired behaviors or outcomes to financial rewards or penalties.

Correct AnswerverifiedShow Answer

Individuals may change their perceptions of their own or others' inputs or outcomes to restore balance in their relationships with others and organizations based on the magnitude of ____.

Correct AnswerverifiedShow Answer

The causes of motivational problems often fall into three categories: (1) inadequate definition of the desired performance (2) impediments to employee performance,and (3) ____.

Correct AnswerverifiedShow Answer

___________________ are physical or psychological deficiencies that make specific outcomes or goals attractive.

Correct AnswerverifiedShow Answer

____________________ refers to an individual's need to accomplish complex tasks,compete,and resolve problems.

Correct AnswerverifiedShow Answer

Match each item with a statement below: -Value,time,and diversity are the contributing factors

Correct AnswerverifiedC

____ involves "directed autonomy" whereby individuals or teams are given an overall direction,yet considerable leeway concerning how they go about following that direction.

Correct AnswerverifiedShow Answer

Match each item with a statement below: -Recognizes the influential role that the social context of work plays in individuals' motivation

Correct AnswerverifiedShow Answer

____________________ is a state of feeling or thinking in which one is energized or aroused to perform a task or engage in a particular behavior.

Correct AnswerverifiedShow Answer

Managers need to periodically assess motivation and performance,taking into account occupational,____________________,and personal factors of the employees.

Correct AnswerverifiedShow Answer

High levels of job dissatisfaction and voluntary turnover among ___________________ have become a major and chronic problem that threatens quality of care in health care organizations across the United States.

Correct AnswerverifiedShow Answer

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C

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