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The impact oa speaker's words is strongly influence by her or his nonverbal communication.

A) True
B) False

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Malcolm said "um" or "uh" every time he got to a new PowerPoint slide in his informative speech. His instructor told Malcolm to reduce the number o__________ in his next speech.


A) fillers
B) vocal inflections
C) intonations
D) vocalized pauses
E) inflections

F) A) and B)
G) All of the above

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Forming particular speech sounds crisply and distinctly is called


A) verbalization.
B) articulation.
C) vocalized pausing.
D) pronunciation.
E) intonation.

F) B) and E)
G) C) and D)

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In the United States, public speakers who establish strong eye contact are usually perceived as more credible than speakers who have weak eye contact.

A) True
B) False

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According to your textbook, a speech that sounds spontaneous to the audience no matter how many times it has been rehearsed has a strong __________ quality.


A) impromptu
B) memorized
C) conversational
D) kinesic
E) formal

F) A) and B)
G) C) and D)

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Which othe following are mentioned by your textbook as guidelines for managing a question-and-answer session?


A) Direct answers to the entire audience.
B) Be honest and straightforward.
C) Stay on track.
D) all of the above
E) a and b only

F) C) and D)
G) None of the above

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According to your textbook, pauses


A) can lend dramatic impact to a statement when they are well timed.
B) ought to be avoided when giving an informative speech.
C) should occur at the ends of thought units, not in the middle.
D) all of the above.
E) a and c only.

F) A) and E)
G) C) and D)

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According to your textbook, saying "didja" instead o"did you" is an error in


A) vocalization.
B) intonation.
C) emphasis.
D) accent.
E) articulation.

F) A) and B)
G) C) and D)

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Nonverbal communication includes a speaker's


A) gestures.
B) eye contact.
C) rate of speech.
D) all of the above.
E) a and b only.

F) A) and C)
G) A) and D)

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A _______________ occurs when a speaker fills the silence between words with sounds such as "um," "er," and "uh."

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What does your textbook say about eye contact for public speakers who address audiences in the United States?


A) To appear credible and trustworthy, a speaker should gaze intently at one section of the audience.
B) In classroom speeches, it is most important to maintain steady eye contact with the instructor.
C) Speakers should look at the audience about 80 to 90 percent of the time they are talking.
D) Speakers who establish strong eye contact with the audience lose credibility as a result.
E) Even with a large audience, engaging the eyes of each person is preferable to scanning the audience in general.

F) None of the above
G) B) and E)

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Your textbook recommends that first-time online speakers should


A) dress casually so as to feel more comfortable.
B) check frequently with listeners to make sure they can hear you.
C) save questions and answers for the end of the speech.
D) all of the above
E) b and c only

F) C) and D)
G) D) and E)

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Communication based on a person's voice and body, rather than on the use owords, is called _______________ communication.

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Understanding the capabilities and limitations oyour software is an essential part omaking an effective online presentation.

A) True
B) False

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Which othe following does your textbook recommend for giving an effective online speech?


A) Adapt your nonverbal communication to the online environment.
B) Speak more slowly than you would for an in-person speech.
C) Have a backup plan in case there are technological problems.
D) all of the above
E) a and c only

F) A) and E)
G) B) and E)

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The question-and-answer session can have as much impact on an audience as what a speaker says during the speech itself.

A) True
B) False

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One othe advantages ospeaking from a manuscript is that it frees a speaker from the need to establish eye contact with the audience.

A) True
B) False

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The U.S. Secretary oState is giving a speech announcing the specific terms oan agreement with Russia on the use ochemical weapons. What kind odelivery is the Secretary oState most likely to use?


A) memorized
B) impromptu
C) personal
D) manuscript
E) colloquial

F) A) and B)
G) All of the above

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What does your textbook advise regarding the use ogestures in a speech?


A) Gestures should be suited to the audience and occasion.
B) Speakers should have a vast number of graceful gestures.
C) Gestures should appear natural and spontaneous.
D) all of the above
E) a and c only

F) A) and B)
G) A) and E)

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The study obodily motion and gestures is part oa subject called


A) cybernetics.
B) kinetics.
C) cryogenics.
D) kinesics.
E) cryonics.

F) A) and E)
G) B) and D)

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