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Focus groups are a unique research method because they permit marketing managers to see and hear the market.

A) True
B) False

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True

With a sentence-completion test,respondents are given incomplete sentences and asked to complete them in their own words.This is used as part of what type of qualitative technique?


A) Projective techniques
B) Protocol analyses
C) Focus groups
D) In-depth interviews

E) C) and D)
F) None of the above

Correct Answer

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________ involves the study of an individual's involuntary responses to marketing stimuli,including eye movement,heart rate,skin conductance,breathing,brain activity(using functional magnetic resonance imaging [fMRI]) ,and brain waves(electroencephalography [EEG]) .


A) Neuromarketing
B) Neuroscience
C) Cerebromarketing
D) Stimulus marketing

E) A) and B)
F) A) and C)

Correct Answer

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In ________ no restriction is placed on what the observer notes.All behavior in the episode under study is monitored.The observer watches the situation and records what he or she deems interesting or relevant.


A) covert observational research
B) unstructured observational research
C) invented observational research
D) direct observational research

E) C) and D)
F) All of the above

Correct Answer

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Define and describe ethnographic research.What is mobile ethnolography? What are the strengths and weaknesses of using mobile ethnography?

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Students should define ethnographic rese...

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Mobile ethnography is sometimes called mobile qualitative,or simply mobile qual.

A) True
B) False

Correct Answer

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Which of the following is NOT one of the four general ways of organizing observations?


A) Direct versus indirect
B) Mandatory versus voluntary
C) Covert versus overt
D) In situ versus invented

E) None of the above
F) A) and B)

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Armed with the knowledge that one research method builds on another,the researcher's design and execution of the qualitative phase are invariably superior to what they might have been without the quantitative phase.

A) True
B) False

Correct Answer

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Nielsen Media Research uses a device that is attached to a television set to record when and to what station a set is tuned.The type of observational research that this represents is:


A) Unstructured observational research.
B) Overt observational research.
C) Invented research
D) Indirect research.

E) A) and B)
F) All of the above

Correct Answer

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Marketing research online communities allow unique perspectives of consumers' lives by providing live examples of how social influences work and allowing researchers a greater understanding of community dynamics.

A) True
B) False

Correct Answer

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Ethnographic research is a term borrowed from archaeology to describe a detailed,descriptive study of a group and its behavior,characteristics,culture,and so on.

A) True
B) False

Correct Answer

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A popular and growing trend in marketing research is the use of marketing research online communities(MROC).What are MROCs? Describe the benefits and drawbacks of using this type of technique.What is the role of the moderator in this setting?

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Students will note that marketing resear...

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When the research objective is to ________,focus groups may be an alternative.


A) explore or describe rather than predict
B) describe and predict
C) describe,explore,and predict
D) explore and predict

E) A) and B)
F) None of the above

Correct Answer

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What objective would a company have by using a focus group to refresh the marketing team's understanding of what customers really feel or think about a product or service?


A) Understand consumer vocabulary
B) Reveal consumer needs,motives,perceptions,and attitudes
C) Idea generation
D) Understand findings from quantitative studies

E) C) and D)
F) B) and D)

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B

A picture or thematic apperception test involves providing a picture to participants,who are instructed to describe their reactions by writing a short story about the picture.This is used as part of what type of qualitative technique?


A) In-depth interviews
B) Projective technique
C) Protocol analysis
D) Focus groups

E) None of the above
F) C) and D)

Correct Answer

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Often marketing researchers find that a large-scale survey is inappropriate and,instead,use a"soft approach"to the research.

A) True
B) False

Correct Answer

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When Procter & Gamble is interested in improving its Ultra Tide laundry detergent,it may invite a group of age 30- to 45-year-old women to brainstorm how Ultra Tide could perform better or how its packaging could be improved or to discuss other features of the detergent.What type of research method are they using?


A) Qualitative research
B) Quantitative research
C) Mixed methods research
D) Product research

E) A) and B)
F) All of the above

Correct Answer

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Focus groups represent a useful technique for gathering information from a limited sample of respondents.

A) True
B) False

Correct Answer

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What is neuromarketing? What are three techniques used in neuromarketing? Why is neuromarketing considered an emerging but yet controversial research technique?

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Students should demonstrate an understan...

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Online communities are particularly effective for gaining insights from Millennials,since these consumers are the most avid users of social media.

A) True
B) False

Correct Answer

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True

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