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Rather than having frequent special sales, a company maintains lower prices than competitors all the time. This pricing strategy is known as everyday low prices (EDLP).

A) True
B) False

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Price leadership is a demand-based pricing strategy.

A) True
B) False

Correct Answer

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________ presents an idea for a new product to potential customers to test their reactions.


A) Idea generation
B) Concept testing
C) Screening
D) Prototype development

E) None of the above
F) A) and B)

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Capital items are industrial goods that are expensive and last a long time.

A) True
B) False

Correct Answer

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When a company establishes the price it charges for its products by determining the cost of production and then adding on a desired profit margin, it is known as target costing.

A) True
B) False

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From a strategic marketing viewpoint, a total product offer includes all of the tangible attributes of a good or service, and excludes any intangible attributes.

A) True
B) False

Correct Answer

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Green Giant Green Beans, Chevrolet Corvette, Coca-Cola, Dole Pineapple, and Peter Pan Peanut Butter are all examples of


A) private brands.
B) wholesaler brands.
C) manufacturers' brands.
D) registered generic brands.

E) C) and D)
F) A) and D)

Correct Answer

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Firms utilize ________ when they attempt to add value to their product by offering service after the sale, product demonstrations, or interactive customer websites.


A) nonprice competition
B) relationship branding
C) niche marketing
D) break-even segmentation

E) A) and C)
F) A) and B)

Correct Answer

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Which of the following would a firm most likely use to differentiate its product?


A) financial differences
B) increased production
C) elaborate packaging
D) manual warehousing

E) C) and D)
F) A) and D)

Correct Answer

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Andrea lives in southern Mississippi where winters are normally fairly mild. Last January, during an unusually cold spell, the water pipes in her house froze and burst. She looked online to find a plumber who was able to come out and repair the pipes the same day. Prior to the frozen pipes, the plumber's services represented a(n)


A) unsought service.
B) industrial service.
C) specialty service.
D) convenience service.

E) All of the above
F) None of the above

Correct Answer

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Demand-based pricing is another name for cost-based pricing.

A) True
B) False

Correct Answer

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In order for product differentiation to be effective, real product differences must be identified so that one product is clearly better than others.

A) True
B) False

Correct Answer

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Total fixed costs are those costs that change when the volume of production changes.

A) True
B) False

Correct Answer

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From the buyer's perspective, which of the following is a benefit of a product with a well-known brand name?


A) quality assurance
B) helps in promotional efforts
C) adds to repeat purchases
D) differentiates products so that prices can be set higher

E) A) and B)
F) A) and C)

Correct Answer

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Cost-based pricing adds a desired profit margin to the cost of producing a product.

A) True
B) False

Correct Answer

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A brand that has been given exclusive legal protection, such as the McDonald's golden arches, is a


A) private brand.
B) promotional mark.
C) dealer brand.
D) trademark.

E) A) and B)
F) A) and C)

Correct Answer

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A leading cause of new-product failure is


A) insufficient competition.
B) product promises that are not delivered.
C) the automation of the product development process.
D) excessive product differentiation.

E) A) and B)
F) C) and D)

Correct Answer

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Costs incurred regardless of the number of units of a product that are produced or sold are called


A) mixed costs.
B) controllable costs.
C) fixed costs.
D) variable costs.

E) A) and D)
F) A) and B)

Correct Answer

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A trademark is a brand that has been given exclusive legal protection for both the brand name and the pictorial design.

A) True
B) False

Correct Answer

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Despite the fact that microeconomic theory places a great deal of emphasis on price, marketers often try to find ways to compete on product attributes other than price.

A) True
B) False

Correct Answer

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