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Nordstrom's upside-down organization chart is an example of ____ being used to convey organizational culture to all employees.


A) a story
B) a myth
C) an organization structure
D) language

E) B) and C)
F) C) and D)

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List and describe the three values incorporated into a strong adaptive culture.

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1. Flexibility: A strong adaptive cultur...

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A strong organizational culture is a primary characteristic of a learning organization.

A) True
B) False

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The way in which people and departments are arranged into a whole, and the degree of flexibility and autonomy people have, tells a lot about which cultural values are emphasized in the organization.

A) True
B) False

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Discuss and draw a diagram of the relationship between ethical standards and legal requirements.

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Ethical standards and legal requirements...

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The relationship of environment and strategy to corporate culture is plotted in our text on a matrix that has the following two dimensions:


A) (1) strategic focus: internal vs. external; (2) needs of the environment: flexible vs. stable
B) (1) strategic focus: prospector vs. defender; (2) needs of the environment: simple vs. complex
C) (1) human focus: flexible vs. stable; (2) task focus: internal vs. environmental
D) (1) human focus: open vs. closed; (2) task focus: strategic vs. operative

E) None of the above
F) A) and B)

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At Anheuser-Busch InBev, professionalism, ambition, and aggressiveness are key values. Managers keep employees focused on achieving high sales and profit levels, and those who meet the demanding goals are handsomely rewarded. Bonuses and promotions are based on performance, not seniority. Anheuser-Busch InBev embodies a _____ culture.


A) bureaucratic
B) adaptability
C) clan
D) mission

E) A) and D)
F) A) and B)

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_____ are consistent with the values and beliefs of the organization but are not supported by facts.


A) Legends
B) Myths
C) Heroes
D) Stories

E) C) and D)
F) B) and C)

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In a bureaucratic culture, an important value is taking care of employees and making sure they have whatever they need to help them be satisfied as well as productive.

A) True
B) False

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Formal structure and formal systems that can be used to shape ethical values include all of the following except:


A) an ethics committee.
B) repetition of words such as those ending Wal-Mart's cheer: "Who's No. 1? The Customer!"
C) whistle-blowing disclosure mechanism.
D) a code of ethics.

E) A) and B)
F) C) and D)

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Culture exists at two levels called:


A) sub- and super-structure.
B) people and structure.
C) underlying values and visible artifacts.
D) social and psychological.

E) All of the above
F) A) and B)

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The mission culture places major emphasis on:


A) the external environment through flexibility and change to meet customer needs.
B) a shared vision of organization purpose.
C) the involvement and participation of the organization's members.
D) the internal environment and a consistency orientation for a stable environment.

E) A) and D)
F) None of the above

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When behavior is governed by a set of moral principles and values, it is called:


A) the rule of law.
B) ethics.
C) a mission environment.
D) none of these.

E) B) and C)
F) All of the above

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What is values-based leadership? Give an example.

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Values-based leadership is a model of le...

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Some organizations have dress codes that limit individual freedom in the workplace. Do such rules inhibit the establishment of corporate culture?

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Dress codes in the workplace can be a co...

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Describe the characteristics that define values-based leaders.

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Values-based leaders are defined by seve...

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Identify a specific organization that has a culture you know enough about to discuss. Then describe that organization's culture at both of its levels. In your answer, let it be clear what makes up each of the two levels.

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One specific organization that I am fami...

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Ethical training programs may include:


A) ethical frameworks such as the utilitarian approach.
B) the stages of moral development.
C) giving ethical dilemmas for discussion.
D) All of these.

E) B) and C)
F) A) and D)

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All of the following are visible artifacts of culture except:


A) feelings.
B) slogans.
C) behaviors.
D) ceremonies.

E) A) and B)
F) A) and C)

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Stories in an organization which are used to perpetuate culture are based on:


A) anything that reeks of symbolism.
B) nothing in fact, but on the ideals of the organization.
C) true events.
D) unsubstantiated rumors.

E) A) and D)
F) B) and C)

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