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Sociologist __________ suggested that small groups have distinctive interaction patterns that do not exist in larger groups.


A) Emile Durkheim
B) Max Weber
C) Herbert Spencer
D) Georg Simmel

E) None of the above
F) B) and D)

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According to functionalists,__________ needs are particularly important for self-expression and support from family,friends,and peers.


A) expressive
B) instrumental
C) social
D) individual

E) A) and D)
F) B) and C)

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Examples of a(n) __________ would include people who are the same age,race,or gender,or those who share the same educational level.


A) social group
B) category
C) formal organization
D) aggregate

E) None of the above
F) A) and D)

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Leadership in secondary groups (such as colleges,governmental agencies,and corporations) involves:


A) an informal hierarchy
B) a friendly orientation
C) a clearly defined chain of command
D) a strong personality

E) None of the above
F) All of the above

Correct Answer

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Sociologist Amitai Etzioni classified formal organizations into three categories,based on the nature of membership in each.Which of the following is NOT a category of formal organizations?


A) normative
B) coercive
C) utilitarian
D) totalitarian

E) A) and B)
F) A) and D)

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__________ thrive in contemporary organizations because e-mail and Web sites have made it possible for people to communicate throughout the day without ever having to engage in face-to-face interaction.


A) Formal networks
B) Informal networks
C) Formal bureaucracy
D) Informal bureaucracy

E) A) and B)
F) None of the above

Correct Answer

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Class (socioeconomic status based on a person's education,occupation,and income) is the most significant predictor of whether a person will participate in mainstream __________ organizations.


A) totalitarian
B) coercive
C) normative
D) utilitarian

E) A) and D)
F) None of the above

Correct Answer

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After conducting his research,Solomon Asch concluded that:


A) obedience to authority may be more common than many people would like to believe
B) the size of the group has little influence on the extent to which individuals respond to group pressure
C) the degree of social cohesion felt by participants is very important regarding how individuals respond to group pressure
D) groups wield very little power with respect to compliance

E) A) and D)
F) All of the above

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According to Robert Merton,the term __________ describes those workers who are more concerned with following correct procedures than they are with getting the job done correctly.These workers are usually able to handle routine situations effectively but are frequently incapable of handling a unique problem or an emergency.


A) trained incapacity
B) bureaucratic personality
C) organization men
D) cheerful robots

E) None of the above
F) B) and C)

Correct Answer

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In quality circles,workers are motivated to save the corporation money because they,in turn,receive bonuses or higher wages for their efforts.They have been praised for creating worker satisfaction,helping employees develop their potential,and improving productivity.

A) True
B) False

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In his study of bureaucracies,sociologist __________ relied on an ideal type analysis,which he adapted from the field of economics.


A) Irving Janis
B) Solomon Asch
C) Karl Marx
D) Max Weber

E) All of the above
F) B) and C)

Correct Answer

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Two people who are best friends,married couples,and domestic partnerships are all examples of:


A) dyads
B) extended families
C) triads
D) quaternary formations

E) A) and D)
F) All of the above

Correct Answer

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____________ was interested in the historical trend toward bureaucratization that accelerated during the Industrial Revolution.


A) Auguste Comte
B) Adam Smith
C) Max Weber
D) Emile Durkheim

E) B) and D)
F) A) and D)

Correct Answer

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The Milgram study provides evidence that obedience to authority may be more common than most of us would like to believe.Almost two-thirds of study participants went all the way to what could have been a deadly jolt of electricity.

A) True
B) False

Correct Answer

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For a person who strongly believes in the value of human rights and equal opportunity,which of the following would NOT constitute a reference group?


A) Ku Klux Klan
B) American Civil Liberties Union
C) National Organization for Women
D) Council on Racial Equality

E) B) and D)
F) None of the above

Correct Answer

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Thorstein Veblen used the term __________ to characterize situations in which workers have become so highly specialized,or have been given such fragmented jobs to do,that they are unable to come up with creative solutions to problems.


A) trained incapacity
B) bureaucratic personality
C) cheerful robot
D) organization men

E) C) and D)
F) B) and D)

Correct Answer

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In a series of experiments on pressure toward group conformity,Solomon Asch found that:


A) subjects stood by their own answers and were not influenced by the incorrect responses of Asch's assistants
B) subjects chose to conform to the incorrect responses of Asch's assistants about one?third (33%) of the time
C) subjects chose to conform to the incorrect responses of Asch's assistants over one?half (50%) of the time
D) subjects always chose to conform to the incorrect responses of Asch's assistants

E) B) and D)
F) A) and D)

Correct Answer

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Women in traditionally male organizations may feel more visible and experience greater performance pressure.They may also find it harder to gain credibility in management positions.

A) True
B) False

Correct Answer

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The research conducted by Stanley Milgram and his colleagues provides evidence that obedience to authority:


A) is relatively uncommon
B) takes place only in the presence of charismatic leadership
C) may be more common than most people would like to believe
D) occurs only in totalitarian situations

E) A) and C)
F) C) and D)

Correct Answer

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Describe the informal structure in bureaucracies and list its positive and negative aspects.

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An organization's informal structure is ...

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