Question 1

Stereotyping will occur if others in the organization become biased, simply because they know how a person stands on a predictor of performance.

Accepted Answer

A) True 
 B)False

Question 2

A ________ effect occurs when perceptions of a target are influenced by perceptions of others surrounding the target.

Accepted Answer

A)   halo
B)   primacy
C)   similar-to-me
D)   contrastE) B) and D)
F) All of the above

Question 3

Which is NOT one of the ways in which managers can guard against faulty decisions due to motivational states?

Accepted Answer

A)   Base perceptions on observed behaviors.
B)   Take personal motives into consideration.
C)   Concentrate on actual performance.
D)   Avoid unwarranted assumptions.E) A) and D)
F) All of the above

Question 4

The ________ occurs when a manager thinks a subordinate's behavior is due to some innate characteristic rather than to the situation.

Accepted Answer

A)   fundamental attribution error
B)   attention deficit syndrome
C)   actor-observer effect
D)   residual attribution errorE) C) and D)
F) B) and D)

Question 5

Age-related discrimination complaints have been at all-time highs over the past three to four years. Some indications point to the fact that because older workers tend to have better benefits and receive higher levels of pay, companies can save money by replacing them with younger workers. Based on what you've learned about age discrimination, which of the following do you feel is a case in which age-discrimination is most likely NOT in play?

Accepted Answer

A)   Although Stan Murhens had not had a successful ad campaign in more than two years, he had devoted fifteen years to the advertising firm he worked for when he was laid off.
B)   Six months before sixty-three year-old Herb Sheehey was laid off, his projects slowly began to be passed off to a much younger co-worker.
C)   Diane Louse, Vice President of Human Resources, is let go after she consistently fails to convince aging co-workers to opt for early retirement.
D)   Sam Morris is laid off two months before reaching his thirtieth year of employment with his company, a milestone that brings with it a full pension and a comprehensive benefits package.E) C) and D)
F) None of the above

Question 6

A perceiver's motivational state does not influence his or her perception of the target.

Accepted Answer

A) True 
 B)False

Question 7

A ________ is a systematic tendency to use, ignore, or interpret information about a target in a particular way that results in inaccurate perceptions.

Accepted Answer

A)   stereotype
B)   bias
C)   paradigm
D)   schemaE) A) and D)
F) None of the above

Question 8

Compare and contrast internal attributions with external attributions. Explain how these two types of attribution influence the behavior of individuals.

Accepted Answer

People generally attribute someone's beh...

Question 9

Discuss the characteristics of the target that impact perception.

Accepted Answer

The characteristics of the target that i...

Question 10

Define attribution theory and discuss its importance in organizations.

Accepted Answer

Attribution theory describes how people ...

Question 11

Schemas help people do all of the following EXCEPT ________.

Accepted Answer

A)   make sense of the confusing array of sensory input
B)   minimize stereotypes and discrimination
C)   choose what information to heed or to ignore
D)   manage ambiguous informationE) B) and C)
F) A) and D)

Question 12

Accurate perceptions are as close as possible to the true or objective nature of the target.

Accepted Answer

A) True 
 B)False

Question 13

The ________ can predispose managers to mentor certain organizational members.

Accepted Answer

A)   similar-to-me bias
B)   self-fulfilling prophecy
C)   actor-observer effect
D)   fundamental attribution errorE) All of the above
F) A) and D)

Question 14

________ should NOT affect how a person is perceived by others.

Accepted Answer

A)   Gender
B)   Ability
C)   Salience
D)   PerceptionE) None of the above
F) C) and D)

Question 15

Accurate perceptions are the prerequisite for good decisions.

Accepted Answer

A) True 
 B)False

Question 16

Salient individuals are often perceived in more extreme terms (positive or negative) than inconspicuous members of a group are perceived.

Accepted Answer

A) True 
 B)False

Question 17

________ is an attempt to control the perceptions or impressions of others.

Accepted Answer

A)   Stereotyping
B)   Impression management
C)   Perceptual targeting
D)   Situational manipulationE) B) and D)
F) B) and C)

Question 18

Our past experiences are organized into schemas, abstract knowledge structures that are stored in memory and allow people to organize and interpret information about a given target of perception. Oftentimes, such as in the case of a stereotype, schemas are dysfunctional. Sometimes, however, schemas can be functional. Which of the following is an example of a functional schema?

Accepted Answer

A)   A male surgeon, assisting in the operating room, asks a female, who enters the operating room after he's gotten started, "Nurse, would you please bring me a towel for my forehead?" The woman replies, "I'm sorry I'm late, I'm Dr. Yablonski, the lead surgeon for this surgery today. But I'd be happy to ask one of the nurses or interns to bring you a towel."
B)   Three project managers at a computer programming firm tell their manager in a meeting that they do not assign any projects to the "old guy" who sits in the corner cubicle because he's probably not up-to-speed in many of the newer programming tools. "Anyhow," one of them says, "Dave Tellbar, whoever he is, finishes the projects we send to him very quickly and expertly." "Dave Tellbar," says their manager with a smile, "is the old guy in the corner cubicle."
C)   Although their firm has an excellent reputation for quality printing and is much closer than the printer she does use, Cindy Matthews refuses to send her company's print jobs to the Mexican-American owned and operated printer down the street.
D)   Jackson, an automotive mechanic, understands the way that most engines work and has developed an internal checklist for diagnosing problems that he encounters. Jackson has developed a reputation as a high-quality mechanic.E) A) and D)
F) None of the above

Question 19

Diversity training MOST LIKELY includes ________.

Accepted Answer

A)   role-playing and self-awareness activities
B)   memorization of politically correct terminology
C)   physical fitness testing and medical exams
D)   recitation of the employee-benefits manualE) None of the above
F) B) and D)

Question 20

John Simmons believed that politics had played a role when he didn't receive a scholarship for graduate school. Fortunately, his good grades had earned him entrance into a prestigious state school. This example illustrates ________.

Accepted Answer

A)   self-preservation
B)   impression management
C)   selective perception
D)   self-serving attributionE) B) and D)
F) None of the above

Exam 4: Perception Attribution and the Management of Diversity

A ________ is a systematic tendency to use, ignore, or interpret information about a target in a particular way that results in inaccurate perceptions.

Correct Answer
verified

________ is an attempt to control the perceptions or impressions of others.

Correct Answer
verified

Accurate perceptions are the prerequisite for good decisions.

Correct Answer
verified

________ should NOT affect how a person is perceived by others.

Correct Answer
verified

Discuss the characteristics of the target that impact perception.

Correct Answer
verified
The characteristics of the target that i...
View Answer

A ________ effect occurs when perceptions of a target are influenced by perceptions of others surrounding the target.

Correct Answer
verified

Stereotyping will occur if others in the organization become biased, simply because they know how a person stands on a predictor of performance.

Correct Answer
verified

Which is NOT one of the ways in which managers can guard against faulty decisions due to motivational states?

Correct Answer
verified

Define attribution theory and discuss its importance in organizations.

Correct Answer
verified
Attribution theory describes how people ...
View Answer

Compare and contrast internal attributions with external attributions. Explain how these two types of attribution influence the behavior of individuals.

Correct Answer
verified
People generally attribute someone's beh...
View Answer

The ________ can predispose managers to mentor certain organizational members.

Correct Answer
verified

John Simmons believed that politics had played a role when he didn't receive a scholarship for graduate school. Fortunately, his good grades had earned him entrance into a prestigious state school. This example illustrates ________.

Correct Answer
verified

Accurate perceptions are as close as possible to the true or objective nature of the target.

Correct Answer
verified

Salient individuals are often perceived in more extreme terms (positive or negative) than inconspicuous members of a group are perceived.

Correct Answer
verified

A perceiver's motivational state does not influence his or her perception of the target.

Correct Answer
verified

Schemas help people do all of the following EXCEPT ________.

Correct Answer
verified

Diversity training MOST LIKELY includes ________.

Correct Answer
verified

The ________ occurs when a manager thinks a subordinate's behavior is due to some innate characteristic rather than to the situation.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Exam 4: Perception Attribution and the Management of Diversity

A ________ is a systematic tendency to use, ignore, or interpret information about a target in a particular way that results in inaccurate perceptions.

Correct AnswerverifiedShow Answer

________ is an attempt to control the perceptions or impressions of others.

Correct AnswerverifiedShow Answer

Accurate perceptions are the prerequisite for good decisions.

Correct AnswerverifiedShow Answer

________ should NOT affect how a person is perceived by others.

Correct AnswerverifiedShow Answer

Discuss the characteristics of the target that impact perception.

Correct AnswerverifiedThe characteristics of the target that i...View AnswerShow Answer

A ________ effect occurs when perceptions of a target are influenced by perceptions of others surrounding the target.

Correct AnswerverifiedShow Answer

Stereotyping will occur if others in the organization become biased, simply because they know how a person stands on a predictor of performance.

Correct AnswerverifiedShow Answer

Which is NOT one of the ways in which managers can guard against faulty decisions due to motivational states?

Correct AnswerverifiedShow Answer

Define attribution theory and discuss its importance in organizations.

Correct AnswerverifiedAttribution theory describes how people ...View AnswerShow Answer

Compare and contrast internal attributions with external attributions. Explain how these two types of attribution influence the behavior of individuals.

Correct AnswerverifiedPeople generally attribute someone's beh...View AnswerShow Answer

The ________ can predispose managers to mentor certain organizational members.

Correct AnswerverifiedShow Answer

John Simmons believed that politics had played a role when he didn't receive a scholarship for graduate school. Fortunately, his good grades had earned him entrance into a prestigious state school. This example illustrates ________.

Correct AnswerverifiedShow Answer

Accurate perceptions are as close as possible to the true or objective nature of the target.

Correct AnswerverifiedShow Answer

Salient individuals are often perceived in more extreme terms (positive or negative) than inconspicuous members of a group are perceived.

Correct AnswerverifiedShow Answer

A perceiver's motivational state does not influence his or her perception of the target.

Correct AnswerverifiedShow Answer

Schemas help people do all of the following EXCEPT ________.

Correct AnswerverifiedShow Answer

Diversity training MOST LIKELY includes ________.

Correct AnswerverifiedShow Answer

The ________ occurs when a manager thinks a subordinate's behavior is due to some innate characteristic rather than to the situation.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
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The characteristics of the target that i...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
Attribution theory describes how people ...
View Answer

Correct Answer
verified
People generally attribute someone's beh...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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