Question 1

Which of the following prohibits discrimination on the basis of race, color, religion, national origin, and sex?

Accepted Answer

A)   Age Discrimination in Employment Act
B)   Title VII of the Civil Rights Act of 1964
C)   Equal Pay Act of 1963
D)   Americans with Disabilities Act
E)   Title VIII of the Civil Rights Act Amendment of 1972F) C) and E)
G) A) and E)

Question 2

Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.

Accepted Answer

A) True 
 B)False

Question 3

Today, minorities account for about two-third of the U.S. population.

Accepted Answer

A) True 
 B)False

Question 4

During the first step of the diversity development process, managers may conduct a ___________ to uncover diversity problems in the organization.

Accepted Answer

A)   reports audit
B)   financial audit
C)   cultural audit
D)   diversity audit
E)   special needs auditF) B) and E)
G) A) and E)

Question 5

Because employees with different backgrounds bring different options and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.

Accepted Answer

A) True 
 B)False

Question 6

_____ are less likely than _____ to develop mentoring relationships.

Accepted Answer

A)   Women; minorities
B)   Minorities; women
C)   Men; women
D)   Women; men
E)   Whites; minoritiesF) A) and D)
G) A) and C)

Question 7

Trouser's Inc. top management is exclusively made up of older white males. Trouser's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience _____.

Accepted Answer

A)   cultural diversity
B)   the glass ceiling effect
C)   rapid promotion and advancement
D)   ethnorelativism
E)   all of theseF) A) and B)
G) B) and C)

Question 8

_____ is the belief that groups are inherently equal.

Accepted Answer

A)   Ethnorelativism
B)   Ethnocentrism
C)   Pluralism
D)   Geocentricism
E)   MonocultureF) A) and E)
G) C) and D)

Question 9

Solicitation with the promise of reward is the highest level of sexual harassment.

Accepted Answer

A) True 
 B)False

Question 10

Hopetech Industries has a corporate diversity plan that limits diversity to areas that do not change throughout a person's lifetime, such as race, gender, age, and disability. Hopetech's diversity plan follows which model of corporate diversity?

Accepted Answer

A)   Inclusive model
B)   Exclusive model
C)   Traditional model
D)   Learning model
E)   Static modelF) C) and D)
G) A) and B)

Question 11

_____ is a rigid, exaggerated, irrational belief associated with a particular group of people.

Accepted Answer

A)   Label
B)   Prejudice
C)   Typecast
D)   Discrimination
E)   StereotypeF) None of the above
G) D) and E)

Question 12

Age, race, and gender are included in the primary dimension of diversity.

Accepted Answer

A) True 
 B)False

Question 13

A successful diversity plan leads to a workforce that demonstrates cultural competence in the long run.

Accepted Answer

A) True 
 B)False

Question 14

An invisible barrier that separates women and minorities from advancement to important lateral movement within the organization defines the glass ceiling.

Accepted Answer

A) True 
 B)False

Question 15

According to MANAGER'S SHOPTALK in Chapter 13, the best managers treat all employees equally and do not accept different perspectives on problems and issues.

Accepted Answer

A) True 
 B)False

Question 16

_____ serves as invisible barriers to important horizontal movement within the organization.

Accepted Answer

A)   Barriers to entry
B)   Affirmative action
C)   Equal opportunity
D)   The glass wall
E)   The glass ceilingF) B) and C)
G) A) and E)

Question 17

List and describe the five forms of sexual harassment.

Accepted Answer

Generalized. This form involves sexual r...

Question 18

Inclusive dimensions of diversity:

Accepted Answer

A)   have a greater impact than do primary dimensions.
B)   are inborn.
C)   can change throughout one's lifetime.
D)   include such factors as gender.
E)   none of these.F) D) and E)
G) B) and C)

Question 19

Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been:

Accepted Answer

A)   through targeted recruitment.
B)   through affirmative action.
C)   to develop mentoring relationships.
D)   top management speeches.
E)   to hire only white males.F) All of the above
G) C) and D)

Question 20

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace. In particular, Pattie's was interested in learning about the myths, values, and beliefs that currently exist in their organization. This is an example of:

Accepted Answer

A)   sensitivity training.
B)   building a corporate culture that values diversity.
C)   changing the current organizational design.
D)   changing the current organizational structure.
E)   none of these.F) A) and C)
G) C) and D)

Exam 13: Managing Diversity

According to MANAGER'S SHOPTALK in Chapter 13, the best managers treat all employees equally and do not accept different perspectives on problems and issues.

Correct AnswerverifiedShow Answer

_____ are less likely than _____ to develop mentoring relationships.

Correct AnswerverifiedShow Answer

Hopetech Industries has a corporate diversity plan that limits diversity to areas that do not change throughout a person's lifetime, such as race, gender, age, and disability. Hopetech's diversity plan follows which model of corporate diversity?

Correct AnswerverifiedShow Answer

During the first step of the diversity development process, managers may conduct a ___________ to uncover diversity problems in the organization.

Correct AnswerverifiedShow Answer

Because employees with different backgrounds bring different options and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.

Correct AnswerverifiedShow Answer

Age, race, and gender are included in the primary dimension of diversity.

Correct AnswerverifiedShow Answer

Solicitation with the promise of reward is the highest level of sexual harassment.

Correct AnswerverifiedShow Answer

_____ is a rigid, exaggerated, irrational belief associated with a particular group of people.

Correct AnswerverifiedShow Answer

Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.

Correct AnswerverifiedShow Answer

_____ serves as invisible barriers to important horizontal movement within the organization.

Correct AnswerverifiedShow Answer

Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been:

Correct AnswerverifiedShow Answer

An invisible barrier that separates women and minorities from advancement to important lateral movement within the organization defines the glass ceiling.

Correct AnswerverifiedShow Answer

A successful diversity plan leads to a workforce that demonstrates cultural competence in the long run.

Correct AnswerverifiedShow Answer

Inclusive dimensions of diversity:

Correct AnswerverifiedShow Answer

Which of the following prohibits discrimination on the basis of race, color, religion, national origin, and sex?

Correct AnswerverifiedShow Answer

List and describe the five forms of sexual harassment.

Correct AnswerverifiedGeneralized. This form involves sexual r...View AnswerShow Answer

Trouser's Inc. top management is exclusively made up of older white males. Trouser's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience _____.

Correct AnswerverifiedShow Answer

_____ is the belief that groups are inherently equal.

Correct AnswerverifiedShow Answer

Today, minorities account for about two-third of the U.S. population.

Correct AnswerverifiedShow Answer

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace. In particular, Pattie's was interested in learning about the myths, values, and beliefs that currently exist in their organization. This is an example of:

Correct AnswerverifiedShow Answer

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Generalized. This form involves sexual r...
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