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Higher status group members ________ than lower status members.


A) are addressed more frequently
B) have more influence
C) communicate more
D) participate more
E) all of the above

F) A) and B)
G) A) and C)

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The members of a work group are paid a group bonus according to the productivity of the group.Because of this,each member expects the other to perform at the highest level.This expectation is an example of which aspect of group structure?


A) Status
B) Cohesiveness
C) A norm
D) A role
E) A disjunctive task

F) A) and D)
G) A) and C)

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Virtual teams are often cross-functional in nature.

A) True
B) False

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Collective efficacy refers to shared beliefs that a team can outperform other teams.

A) True
B) False

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A major disadvantage of virtual teams is that they increase


A) instances of discrimination.
B) stereotyping.
C) the formation of cliques.
D) personality conflicts.
E) miscommunication.

F) None of the above
G) A) and C)

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Describe the five stages of group development.At which stage is conflict most likely to emerge?

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Forming,storming,norming,perfo...

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Which of the following has levelled status barriers?


A) Clothing
B) Casual Friday policies
C) Job titles
D) Email
E) Work schedules

F) A) and B)
G) B) and D)

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Describe the two main forms of social loafing.What are some ways to counteract them?

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Free rider effect and sucker effect.Ways...

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At what stage during group development does conflict often emerge?


A) Forming
B) Storming
C) Norming
D) Performing
E) Adjourning

F) A) and D)
G) A) and E)

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Tough initiation into a group increases group cohesiveness.

A) True
B) False

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Hybrid teams that combine face-to-face interaction with virtual interaction are least likely to share information.

A) True
B) False

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One's rank or social position in a group is called ________.

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Which of the following is a primary feature of virtual teams?


A) Team member stability
B) Small group size
C) Diversity of members
D) Lack of face-to-face contact
E) Superordinate goals

F) A) and D)
G) B) and E)

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Instilling shared mental models in many cross-functional teams can often be challenging because of the


A) reluctance to agree on what the project is.
B) avoidance of revealing that each person has an opinion.
C) slow moving process of working in a cross-functional team.
D) resistance to cross-functional teams in organizations.
E) divergent backgrounds of the team members.

F) A) and B)
G) A) and E)

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Actual group performance equals potential performance minus ________.

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Which of the following is the most accurate statement about virtual teams?


A) Although they were once a dream, they are now spreading and are used by numerous companies.
B) Although they were once a dream, they are now being used by a small and select group of companies.
C) Although they still remain a dream, some companies are now experimenting with them.
D) Although they still remain a dream, some companies plan to begin using them in the next five to ten years.
E) Although they were once a dream, it now appears that they will never deliver the benefits that many had hoped for.

F) A) and B)
G) A) and C)

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On disjunctive tasks,potential group performance should depend on the performance of the best member.

A) True
B) False

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Which aspect of group structure most closely reflects the way members evaluate each other?


A) Size
B) Roles
C) Norms
D) Status
E) Diversity

F) A) and D)
G) B) and E)

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By definition,incompatible role expectations cause ________.

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By definition,a group has at least ________ members.

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