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The misuse of power by first-line supervisors results in all of the following except it


A) Undermines the sergeant's effectiveness
B) Destroys the sergeant's credibility
C) Subjects management to ridicule, charges of unfair labor practices, political repercussions, and civil suits
D) Enhances legitimate authority over subordinates

E) B) and C)
F) None of the above

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Sergeants are expected to increase the employees' productivity through negative discipline.

A) True
B) False

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According to the text, one key to effective discipline is to stay as involved as possible in an employee's private life because it helps build strong relationships and trust.

A) True
B) False

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Who usually has direct responsibility for accomplishing the organization's mission, goals, and objectives through the efforts of subordinates?


A) Informal leaders
B) Upper management
C) The sergeant
D) Other officers

E) All of the above
F) B) and C)

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According to Dale Carnegie, there are 15 ways in which a sergeant can change a person's attitude without offending them.

A) True
B) False

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According to the text, what creates natural parameters for accepted and expected behavior in an organization?


A) Unity of purpose
B) Technical expertise
C) Both a and b
D) None of the above

E) All of the above
F) A) and B)

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C

Recognition of an employee is not as strong of an incentive as money and other material rewards.

A) True
B) False

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A sergeant's actions must be legal, reasonable, inconsistent, and timely.

A) True
B) False

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Failure to sustain a disciplinary action against an employee puts the supervisor at a risk for a subsequent civil suit.

A) True
B) False

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According to the text, in order to maintain discipline, management needs to condition officers in order to promote


A) Obedience
B) Internal self-control
C) Acceptance of punishment
D) All of the above

E) A) and C)
F) B) and C)

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D

What type of discipline is used to prevent deviation for group-shared expectations without resorting to punishment?


A) Constructive discipline
B) Kind discipline
C) Positive discipline
D) Humanistic discipline

E) B) and C)
F) C) and D)

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According to the text, one key to success as a disciplinarian is to never lose control.

A) True
B) False

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The words "disciple" and "discipline" have the same root meaning.

A) True
B) False

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According to the text, what two skills "come with the stripes"?


A) Power and authority
B) Respect and power
C) Problem solving and counseling
D) Power and discipline

E) All of the above
F) C) and D)

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Based on the "hot stove" concept, discipline should be all of the following except


A) Immediate
B) Consistent
C) Harsh
D) Impersonal

E) B) and D)
F) A) and C)

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Discipline based on the use of punishment rather than rewards is


A) Positive discipline
B) Negative discipline
C) Retributive discipline
D) Penal discipline

E) A) and D)
F) B) and D)

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Money and material rewards are not very powerful incentives and do not have a dramatic impact on job-related behavior in law enforcement agencies.

A) True
B) False

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According to the text, disciplinary action should be


A) Proactive
B) Reactive
C) Both proactive and reactive
D) None of the above

E) All of the above
F) None of the above

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Discipline is defined as


A) A tool for achieving shared purpose and goal-oriented behavior
B) A means of teaching, training, and remediation
C) An adversarial process
D) All of the above

E) C) and D)
F) None of the above

Correct Answer

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D

According to the text, from time to time, it is okay if a supervisor bends a few rules, because nobody is perfect.

A) True
B) False

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