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Social psychologist Adam Galinksy defined power as which of the following?


A) who holds the resources in relationships
B) who can make others do as they wish
C) the assets and resources one controls
D) the ability to exert significant influence over others

E) None of the above
F) All of the above

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Which of the following represents a potential consequence of workplace bullying not being addressed?


A) The bully may decide to quit the company and perpetrate bullying at another firm.
B) The bully may realize their wrongdoing and stop any further incidences of bullying.
C) The bully may feel more empowered to continue further incidences of bullying.
D) The bully may feel convicted and stop of their own volition.

E) None of the above
F) A) and C)

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It is extremely important for employees to understand what constitutes unwelcome conduct because


A) sexual attraction and unwelcome conduct are part and parcel of the workplace these days
B) unwelcome conduct does not have legislation prohibiting it
C) sexual advances are usually pretty easy to discern
D) only unwelcome sexual conduct is deemed unlawful

E) None of the above
F) B) and D)

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Which of the following represents a robust mechanism by which an organization may be able to curb workplace bullying?


A) The firm should consider drafting and promulgating a robust, comprehensive, and consistent set of policies and procedures that employees should be made to read and sign.
B) The firm should adopt a zero-tolerance policy for anyone accused of workplace bullying, with immediate termination being the consequence for any accusation.
C) The firm should clearly spell out protections afforded to perpetrators of workplace bullying.
D) The firm should make sure that sanctions and punishments for perpetrators vary widely depending on the severity of bullying and the perpetrator's position in the firm.

E) C) and D)
F) B) and C)

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When employees and managers are willing to call out unethical behavior


A) they can help to change old, established cultural norms
B) employment turnover will likely increase
C) they will likely receive pushback from all areas of the company
D) they will likely ruin their careers in the process

E) B) and C)
F) All of the above

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Which of the following represents an effective mechanism through which an organization's culture could be changed to become more open and less tolerant of workplace bullying?


A) The firm's executives and senior managers publicly stand behind any initiative and model the behavior they wish for their employees to follow.
B) The firm should attempt to root out and fire any perpetrators of or contributors to a culture promoting workplace bullying.
C) The firm should consider bringing in a specialist firm to investigate any and all occurrences of workplace bullying and follow all recommendations the firm makes.
D) The firm should consider reassigning staff roles and positions so individuals are less familiar with each other and subsequently less conversant.

E) B) and D)
F) A) and B)

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The moral issue with power comes when


A) employees get promoted and begin treating their former peers poorly
B) those who have it choose to abuse it for their own ends
C) firms are too decentralized, leading to no clear structure of authority
D) managers commit to making a clear effort to treat employees well

E) All of the above
F) B) and C)

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With respect to social and organizational settings, why is power important to social and organizational success?


A) Power is important because it helps ensure the firm remains competitive.
B) Power is the authority to make sure others do what an individual wants.
C) Power gives managers the ability to achieve organizational goals through influencing others.
D) Power gives an individual the ability to coerce others through harassment and unethical influences.

E) B) and D)
F) A) and B)

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The most effective way to prevent bullying and harassment in the workplace is to


A) carefully do background checks on individuals an organization is considering hiring
B) have a zero-tolerance policy in this area and immediately terminate anyone accused of such behavior
C) hire, retain, and reward those who speak up against abuses of power
D) focus on ensuring reports of such behavior are not leaked outside the organization

E) A) and D)
F) A) and C)

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Which of the following most accurately describes legitimate power?


A) power that comes from illegal sources, such as a crime boss
B) power that is attained from charisma
C) power that is attained through knowledge and skills
D) power that comes from a particular role, such as police officer

E) B) and D)
F) A) and C)

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Define the term power in your own words. Why do you think employees and managers often compete fiercely for power in an organization?

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Student answers may vary.
Power could be...

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A recently hired Pacific Islander is experiencing harassment from colleagues due to his national origin. Which of the following statements is true concerning this scenario?


A) The individual was not born in the United States, so he is not entitled to protection under EEOC laws.
B) This individual is entitled to protection under EEOC laws based on national origin.
C) This individual should resign before being terminated, in the interests of his career.
D) EEOC laws protecting this individual will only apply if he is forty or older.

E) B) and D)
F) A) and B)

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Which of the following represents a method by which to communicate core organizational values?


A) rewarding culturally consistent behavior and punishing culturally inconsistent behavior
B) rewarding culturally inconsistent behavior and punishing culturally consistent behavior
C) All communication should filter down from the executives and managers of the firm.
D) use of informal communication networks, such as the water cooler

E) B) and C)
F) All of the above

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Based on your reading, which of the following assumptions can you draw about workplace bullying?


A) Bullies in the workplace may attempt to seek out individuals whom they see as soft targets.
B) A strong and robust code of conduct will eliminate bullying in the workplace.
C) Companies should not spend resources on programs designed to combat bullying, as they are generally ineffective.
D) Incidences of workplace bullying are often blown out of proportion by victims.

E) None of the above
F) All of the above

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Which of the following represents a potential problem with abuses of power?


A) The company may struggle to keep the incidents internal, and they may be leaked to outside entities.
B) People can have honest and pure intentions, but they will always be corrupted by power.
C) The individuals and entities affected by incidents where power is abused may be more far-reaching than just the firm itself.
D) Firms generally do not deal with people who abuse power in a serious and meaningful way.

E) All of the above
F) B) and C)

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