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Discuss the major shortcomings of bureaucracies, including negative effects on workers, clients, or customers, as well as negative effects on productivity levels.

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Bureaucracies are often criticized for t...

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Define dyads and triads; explain the effect of group size on interaction patterns.

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​The size of a group is one of its most ...

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Latisha is a member of a group working on a research project for a class assignment. Whenever the group meets, other members are easily sidetracked and Latisha is always trying to keep the group focused on the assignment. Latisha would be considered the __________ leader of the group.


A) ​laissez faire
B) ​expressive
C) ​instrumental
D) ​authoritarian

E) A) and B)
F) A) and C)

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What is the term used by sociologists to describe individuals' awareness that they share commonalities with certain others?​


A) ​consciousness of kind
B) ​outgroup feelings
C) ​cultural relativism
D) ​homogeneity

E) B) and D)
F) All of the above

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It is possible for a secondary group or an aggregate to become a primary group.

A) True
B) False

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Which type of theorist is most concerned with the influence of group size on the interaction among members?​


A) ​conflict theorists
B) ​symbolic interactionists
C) ​functionalists
D) ​postmodern theorists

E) A) and B)
F) C) and D)

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Describe the research of Stanley Milgram and explain its contributions to our understanding of obedience to authority.

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Stanley Milgram was a social psychologis...

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The existence of an outgroup creates a threat and is dysfunctional for the ingroup.

A) True
B) False

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A(n) __________ is a collection of two or more people who interact frequently with one another, share a sense of belonging, and have a feeling of interdependence.


A) ​social group
B) ​aggregate
C) ​category
D) ​secondary group

E) A) and B)
F) All of the above

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Compare the perspectives of functionalists and conflict theorists on the purposes of groups.

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​According to functionalists, people for...

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From the __________ perspective, people form groups to meet instrumental and expressive needs.


A) ​symbolic interaction
B) ​functionalist
C) ​postmodern
D) ​conflict

E) C) and D)
F) All of the above

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__________ size refers to the number of potential members a group has.


A) ​Hypothetical
B) ​Absolute
C) ​Dyadic
D) ​Relative

E) None of the above
F) A) and C)

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The text points out that ingroup and outgroup distinctions______________________.


A) ​may encourage social cohesion among group members
B) ​serve to prevent classism, racism, sexism, and ageism
C) ​discourage feelings of group superiority
D) ​are less likely to exist in contemporary societies than in traditional ones

E) None of the above
F) A) and B)

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__________ suggest that groups involve unequal power relationships so that not all members of a group are not equally likely to have their needs met.


A) ​Postmodern theorists
B) ​Functionalists
C) ​Conflict theorists
D) ​Symbolic interactionists

E) A) and B)
F) All of the above

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Social psychologist __________ examined group decision making among political experts and found that major blunders in U.S. history may be attributed to pressure toward group conformity.


A) ​Robert Merton
B) ​Stanley Miligram
C) ​Irving Janis
D) ​Solomon Asch

E) None of the above
F) All of the above

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A(n) __________ is a number of people who may never have met one another but share a similar characteristic (such as education level, age, race, or gender) .


A) ​social group
B) ​category
C) ​aggregate
D) ​secondary category

E) All of the above
F) A) and C)

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Facebook, email, and other forms of newer media have weakened the informal structure that used to be a part of most bureaucratic organizations.

A) True
B) False

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Leaders using the __________ style of leadership may be praised for their expressive, supportive behavior toward group members, but they may also be blamed for being indecisive in times of crisis.


A) ​authoritarian
B) ​laissez-faire
C) ​cooperative
D) ​democratic

E) A) and D)
F) B) and C)

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Which of these sociologists applied ideal type analysis and borrowed from the field of economics to the study bureaucracies?​


A) ​Irving Janis
B) ​Solomon Asch
C) ​Karl Marx
D) ​Max Weber

E) C) and D)
F) A) and D)

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Several employees at a fast food restaurant call in sick at the last minute. The manager tries to fill in but doesn't know how to run the drive-through intercom or broiler. Applying the terms for problems that are frequent within bureaucracy, this is an example of __________.


A) ​informal structure
B) ​work culture
C) ​goal displacement
D) ​trained incapacity

E) C) and D)
F) A) and B)

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