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Exam 2: The Environment: Culture,Ethics,and Social Responsibility

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Question 51

Multiple Choice

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Jan,an employee of a distribution company,never speaks to anyone in her office.From when she arrives to when she leaves,no one around her talks during the work day.Though she has never been told she cannot mingle with her coworkers,Jan feels as though she is not allowed since no one ever does.Jan made her decision based on a(n) ______________.

A) Objective
B) Goal
C) Assumption
D) Mission

E) A) and B)
F) A) and C)

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Question 52

Multiple Choice

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Taylor works in a retail store and a manager caught her giving her employee discount to her friends.When asked why she would do this she said,"All of the other employees give their friends discounts,so I did too." This is an example of ____________.

A) Pre-conventional behavior
B) Conventional behavior
C) Nonconventional behavior
D) Post-conventional behavior

E) A) and D)
F) B) and C)

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Question 53

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Describe the three levels of organizational culture and their relationship to each other.

Kim interviewed prospective new employees for ten new jobs in her company.Which internal environmental factor was Kim utilizing?

Wanda was the owner of a local amusement park which went out of business several years ago.Though closed,_______ of the park continue to be shared by the locals.

_________ is the perceived benefit of a product,used by customers to determine whether to buy the product.

Compare the three levels of moral development.

Ethics are the standards of right and wrong that influence behavior.

What are the five artifacts of organizational culture?

______ occurs when those in a group behave unethically and no one person is held responsible.

Which of the following is not a justification of moral development?

When an employee reports an unethical behavior up the chain of command,___________ protect them from suffering any negative consequences within their organization.

______ are values and beliefs that are so deeply ingrained that they are considered unquestionably true and taken for granted.

Which of the following answers the question "Who we are as an organization?"

Describe how the nine external environmental factors can affect the internal business environment.

A learning organization has a culture that values sharing ________ so as to adapt to the changing environment and continuously improve.

William works for a company that creates parts for playground slides.He noticed that during production,several parts were not passing necessary tests to ensure top notch safety requirements.When he told his manager,she said not to worry about it because it was only a few of them and no one would notice.William believed this to be wrong and went to the media with this information.William is an example of _________.

_____ can be considered founders or others who have made outstanding contribution to their organizations.

What is the most important area of competitor value?

McDonald's transformation of bread and hamburger meat into one of the best-selling products in the world is an example of utilizing which internal environmental factor?