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Exam 17: Managing Technology and Innovation

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Question 41

Multiple Choice

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The forces that drive technological development include

A) resource availability and product innovation.
B) entrepreneurial initiative and the capability to convert practice into knowledge.
C) a need or demand and product innovation.
D) resource availability and a need or demand.
E) the capability to convert practice into knowledge and economic practicality.

F) None of the above
G) A) and B)

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Question 42

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A technology audit is the process of clarifying the key technologies upon which an organization depends.

A) True
B) False

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Question 43

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Which of the following is a factor in management's decisions on when to adopt a new technology?

Scenario A. Your company has a number of decision makers with very different ideas about the diffusion of technological innovations. This can complicate the decision-making process for your organization. Saul is called "Slow Poke Saul" by his colleagues because he is always the last one to go along with any new technology. Saul's feeling is that most innovations are part of some economic "plot" to take your money for something you don't really need. Jerome is the opposite of Saul! Jerome is the first to try everything; he is an adventurer by nature and believes that even if a new innovation fails, it's worth the risk if you might be the first with a new technology. Lindee and Manuel are well-respected in the organization and their opinion is sought out by their colleagues; they may not be the first to try something, but they are never far behind. -In this scenario,Jerome is an example of

Key roles in acquiring and developing new technologies are the technical innovator,product developer and executive champion.

Anti-lock brake systems are a well-established feature for automobiles,but still are not "standard equipment" in the industry.They would therefore be classified as a(n)

What makes technology leadership attractive for some companies is the potential for

Which of the following is the first consideration in developing a strategy around technological innovation?

If a new technology is theoretically possible but has no economic practicality,the technology will probably not emerge.

Which of the following is one of 3M's rules for an innovative corporate culture?

Which group of adopters of a new technology is critical to the technology's success?

Scenario A. Your company has a number of decision makers with very different ideas about the diffusion of technological innovations. This can complicate the decision-making process for your organization. Saul is called "Slow Poke Saul" by his colleagues because he is always the last one to go along with any new technology. Saul's feeling is that most innovations are part of some economic "plot" to take your money for something you don't really need. Jerome is the opposite of Saul! Jerome is the first to try everything; he is an adventurer by nature and believes that even if a new innovation fails, it's worth the risk if you might be the first with a new technology. Lindee and Manuel are well-respected in the organization and their opinion is sought out by their colleagues; they may not be the first to try something, but they are never far behind. -In this scenario,Lindee and Manuel are examples of

Identify and discuss the four categories of technology and the competitive value of each.Provide an example of each technology type.

An approach to job design that attempts to redesign tasks to optimize operation of a new technology while preserving employees' interpersonal relationships and other human aspects of the work is called a(n)

Whose role is to develop new technology and/or install and operate new technologies?

The process of comparing the organization's practices and technologies to that of the industry's standards is known as

Bureaucracy is the best friend of innovation.

Companies who are seen as proactive "technology-push" innovators tend to have cultures that are more outward-looking and opportunistic.

The appropriate time for an organization to adopt technological innovations is when the costs and risks of switching to the technology are outweighed by the benefits.

Technology leadership is used to support a differentiation strategy while technology follower ship is limited to supporting a low-cost strategy.