Question 1

Inventory decisions involve

Accepted Answer

A)   determining what to order, how much to order, and when to order.
B)   tracking the flow of materials.
C)   managing the finished goods inventories.
D)   all of these.E) B) and C)
F) C) and D)

Question 2

When a company employs statistical tools to reduce the likelihood of a product recall,this best represents what type of decision?

Accepted Answer

A)   Process
B)   Quality
C)   Supply chain
D)   LogisticsE) A) and C)
F) None of the above

Question 3

The operations management function is especially important for all of the following reasons EXCEPT

Accepted Answer

A)   its governance of the transformation process.
B)   the integrative nature of business decision making.
C)   decreasing order response time.
D)   the responsibility for the quality of products and services produced.
E)   the responsibility for managing the largest portion of a firm's assets and people.F) A) and B)
G) All of the above

Question 4

Supply chain management includes the integration of

Accepted Answer

A)   suppliers.
B)   manufacturers.
C)   customers. 
D)   all of the above.E) A) and B)
F) A) and C)

Question 5

The transformation view of the operations function provides a unified approach for studying the manufacturing and service industries.

Accepted Answer

A) True 
 B)False

Question 6

Which one of the following would NOT generally be classified under the heading of input in a university system?

Accepted Answer

A)   Staff
B)   Equipment
C)   Facilities
D)   Knowledge
E)   ResearchF) B) and E)
G) D) and E)

Question 7

Which of the following is NOT a typical application of analytics in operations and supply chain management?

Accepted Answer

A)   Forecasting
B)   Capacity and scheduling
C)   Logistics and sourcing
D)   All of the above are typical applications.E) None of the above
F) All of the above

Question 8

Which of the following statements is INCORRECT?

Accepted Answer

A)   Marketing is typically responsible for generating demand for products.
B)   Human resources is typically responsible for assuring the quality of products.
C)   Operations is typically responsible for producing and delivering products and services.
D)   Finance is typically responsible for acquiring and allocating capital.E) A) and C)
F) All of the above

Question 9

The five major decision responsibilities of operations management are

Accepted Answer

A)   process, quality, capacity, sourcing, and human resources.
B)   process, quality, human resources, logistics, and inventory.
C)   quality, inventory, human resources, capacity, and supply chain.
D)   process, capacity, quality, supply chain, and inventory.E) A) and C)
F) A) and B)

Question 10

Which of the following would NOT be considered an output of an airline flight operation?

Accepted Answer

A)   Transportation from point A to point B
B)   Flight safety
C)   Satisfied customer
D)   Seat assignmentE) B) and C)
F) All of the above

Question 11

Operations decisions concerning inventory levels are often made with which of these functions?

Accepted Answer

A)   Marketing
B)   Finance
C)   Marketing and finance
D)   Marketing, finance, and information systemsE) A) and B)
F) A) and C)

Question 12

Contemporary challenges facing operations today include all of the following EXCEPT

Accepted Answer

A)   scientific management.
B)   integration with other functions.
C)   environmental concerns.
D)   advancing service operations.
E)   globalization of operations.F) All of the above
G) None of the above

Question 13

The focus of supply chain decisions is

Accepted Answer

A)   sourcing and logistics.
B)   capacity and inventory.
C)   quality and process.
D)   none of the above.E) A) and B)
F) None of the above

Question 14

Which of the following functions is responsible for the actual movement of goods and/or services across organizations?

Accepted Answer

A)   Logistics
B)   Operations
C)   Purchasing
D)   None of theseE) A) and B)
F) A) and C)

Question 15

Supply chain management includes all of the following EXCEPT

Accepted Answer

A)   purchasing.
B)   inventory control.
C)   advertising.
D)   customer service.E) A) and B)
F) A) and C)

Question 16

The supply chain extends from

Accepted Answer

A)   supplier to manufacturing.
B)   supplier to supplier.
C)   dealer to customer.
D)   supplier to customer.E) B) and C)
F) B) and D)

Question 17

Which of the following is NOT true regarding the process view of operations?

Accepted Answer

A)   Operations managers are responsible for the conversion process.
B)   A sales office may be viewed as a production process.
C)   It is a basis for analyzing operations across the entire supply chain.
D)   All of the above are true.E) A) and C)
F) All of the above

Question 18

Approximately what percentage of the American workforce works in service industries?

Accepted Answer

A)   20%
B)   40%
C)   80%
D)   90%E) All of the above
F) C) and D)

Question 19

The process view provides a basis for viewing an entire business as a system of interconnected processes.

Accepted Answer

A) True 
 B)False

Question 20

Challenges facing operations and supply chain managers signify that

Accepted Answer

A)   more emphasis should be placed on manufacturing than on service industries.
B)   every operation should be externally directed to meet the customers' requirements.
C)   operations decisions should precede decisions in other functions in an organization.
D)   to be competitive, strategies for operations should have a narrow focus such as consideration of the effects of industry changes only.E) A) and B)
F) A) and C)

Exam 1: The Operations Function

Contemporary challenges facing operations today include all of the following EXCEPT

Correct AnswerverifiedShow Answer

Challenges facing operations and supply chain managers signify that

Correct AnswerverifiedShow Answer

Which of the following would NOT be considered an output of an airline flight operation?

Correct AnswerverifiedShow Answer

Operations decisions concerning inventory levels are often made with which of these functions?

Correct AnswerverifiedShow Answer

The focus of supply chain decisions is

Correct AnswerverifiedShow Answer

The transformation view of the operations function provides a unified approach for studying the manufacturing and service industries.

Correct AnswerverifiedShow Answer

Which of the following statements is INCORRECT?

Correct AnswerverifiedShow Answer

Supply chain management includes the integration of

Correct AnswerverifiedShow Answer

Which of the following is NOT true regarding the process view of operations?

Correct AnswerverifiedShow Answer

Which one of the following would NOT generally be classified under the heading of input in a university system?

Correct AnswerverifiedShow Answer

The operations management function is especially important for all of the following reasons EXCEPT

Correct AnswerverifiedShow Answer

Supply chain management includes all of the following EXCEPT

Correct AnswerverifiedShow Answer

The five major decision responsibilities of operations management are

Correct AnswerverifiedShow Answer

Which of the following is NOT a typical application of analytics in operations and supply chain management?

Correct AnswerverifiedShow Answer

The process view provides a basis for viewing an entire business as a system of interconnected processes.

Correct AnswerverifiedShow Answer

When a company employs statistical tools to reduce the likelihood of a product recall,this best represents what type of decision?

Correct AnswerverifiedShow Answer

Which of the following functions is responsible for the actual movement of goods and/or services across organizations?

Correct AnswerverifiedShow Answer

The supply chain extends from

Correct AnswerverifiedShow Answer

Approximately what percentage of the American workforce works in service industries?

Correct AnswerverifiedShow Answer

Inventory decisions involve

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified