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Exam 24: Waiting Line Analysis

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Question 31

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In a college registration process,several department heads have to approve an individual student's semester course load.What is the queuing system line structure?

A) Single channel,single phase
B) Single channel,multiphase
C) Multichannel,single phase
D) Multichannel,multiphase
E) None of the above

F) A) and C)
G) A) and E)

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Question 32

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The customer arrivals in a queuing system come almost exclusively from infinite populations.

A) True
B) False

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Question 33

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Buying a ticket for a college football game where there are multiple windows to buy the ticket at features which type of queuing system line structure?

Standing in line to buy tickets for a basketball game where there are multiple windows to buy tickets involves which type of queuing system Line Structure?

The Poisson probability distribution is used in waiting line management when we are interested in the number of arrivals to a queue during some fixed time period.

The demand on a hospital's emergency medical services is considered a controllable arrival pattern of the calling population.

Standing in line to buy a ticket for a movie where there are multiple windows to buy tickets is which type of queuing system Line Structure?

A tellers' window in a bank is an example of a single channel,multiphase queuing system.

Which of the following are the three major components of a queuing system?

If the arrival rate for loading trucks is 5 trucks per hour,what is the mean time between arrivals?

The admissions system in a hospital for patients is an example of a single channel,single phase queuing system.

Which following queue discipline is discussed in the textbook?

A department of 25 machines is kept running by three operators who respond to randomly occurring equipment problems.When an operator is absent,the amount of production being lost by machines waiting for service increases.The analyst can use queuing theory analysis to determine whether to pay overtime to an operator from a different shift or not.

Gas stations,loading docks and parking lots have infinite potential length of lines for their respective queuing systems.

In what ways can management influence the arrival patterns of waiting lines?

Which of the following is not a suggestion for managing queues presented in the textbook?

The customer arrivals in a queuing system come almost exclusively from finite populations.

A company is concerned about the number of customers that have to wait for service in their customer service department.Assume the rate at which customers are serviced is 12 per hour.Using the infinite queuing notion for the models presented in the textbook which of the following is the mean time between arrivals?

When arrivals occur in a purely random fashion at a service facility,the distribution of the number of arrivals per unit of time forms which kind of distribution?

The demand on a hospital's emergency medical services is considered an uncontrollable arrival pattern of the calling population.