Question 1

Maintenance that includes preparing equipment for changes in the seasons is called:

Accepted Answer

A)  scheduled maintenance.
B)  preventive maintenance.
C)  routine maintenance.
D)  predictive maintenance.E) A) and B)
F) B) and D)

Question 2

A form used for all major pieces of equipment to record important maintenance information is called a:

Accepted Answer

A)  material safety data sheet.
B)  room data card.
C)  rooms checklist.
D)  equipment data card.E) A) and D)
F) B) and C)

Question 3

Which of the following statements about emergency and breakdown maintenance is true?

Accepted Answer

A)  An effective maintenance management system greatly reduces the need for emergency maintenance.
B)  Even the best ongoing maintenance possible will not eliminate all emergency maintenance needs.
C)  Emergency and breakdown maintenance tends to be quite costly.
D)  All of the above.E) All of the above
F) C) and D)

Question 4

Facilities benchmarking for establishing goals for quality is based on:

Accepted Answer

A)  statistical analysis.
B)  quality milestones
C)  comparisons.
D)  quality circles.E) C) and D)
F) A) and B)

Question 5

Which of the following types of maintenance has an immediate revenue effect?

Accepted Answer

A)  predictive maintenance
B)  preventive maintenance
C)  emergency or breakdown maintenance
D)  routine maintenanceE) A) and D)
F) None of the above

Question 6

All of the following provisions are normally included in a maintenance contract except:

Accepted Answer

A)  a schedule of frequency of work and specific duties.
B)  a cancellation clause.
C)  specific fees for the work to be done.
D)  automatic renewal.E) C) and D)
F) A) and B)

Question 7

The largest portion of the maintenance department's POM expenditure is usually:

Accepted Answer

A)  water and sewage charges.
B)  wages and benefits.
C)  operating supplies.
D)  electrical and mechanical equipment.E) A) and D)
F) B) and C)

Question 8

Maintenance that pertains to the general upkeep of the property, recurs on a regular basis, and requires minimal training is referred to as:

Accepted Answer

A)  emergency or breakdown maintenance.
B)  routine maintenance.
C)  preventive maintenance.
D)  predictive maintenance.E) A) and D)
F) All of the above B

Question 9

A room data card typically includes all of the following components except:

Accepted Answer

A)  a detailed outline of the process to follow for requisitioning any new room furniture, fixtures, or equipment.
B)  space for scheduling and verifying the preventive maintenance dates for the room.
C)  information about the major HVAC and electrical services in a room.
D)  some equipment warranty information.E) B) and C)
F) All of the above A

Question 10

Material safety data sheets (MSDSs) :

Accepted Answer

A)  inform employees about potentially hazardous materials used in the workplace and explain how to work with these materials.
B)  do not tell employees any procedures to follow in case of an accident.
C)  are written and supplied to hospitality organizations by the U.S.government.
D)  explain where in the hospitality facility an employee can find training manuals and videotapes that show how equipment can be repaired safely.E) C) and D)
F) A) and D) A

Exam 2: Hospitality Facilites Management Tools, Techniques, and Trends

Maintenance that includes preparing equipment for changes in the seasons is called:

Correct Answer
verified

A form used for all major pieces of equipment to record important maintenance information is called a:

Correct Answer
verified

Which of the following statements about emergency and breakdown maintenance is true?

Correct Answer
verified

Facilities benchmarking for establishing goals for quality is based on:

Correct Answer
verified

Which of the following types of maintenance has an immediate revenue effect?

Correct Answer
verified

All of the following provisions are normally included in a maintenance contract except:

Correct Answer
verified

The largest portion of the maintenance department's POM expenditure is usually:

Correct Answer
verified

Maintenance that pertains to the general upkeep of the property, recurs on a regular basis, and requires minimal training is referred to as:

Correct Answer
verified
B

A room data card typically includes all of the following components except:

Correct Answer
verified
A

Material safety data sheets (MSDSs) :

Correct Answer
verified
A

Exam 2: Hospitality Facilites Management Tools, Techniques, and Trends

Maintenance that includes preparing equipment for changes in the seasons is called:

Correct AnswerverifiedShow Answer

A form used for all major pieces of equipment to record important maintenance information is called a:

Correct AnswerverifiedShow Answer

Which of the following statements about emergency and breakdown maintenance is true?

Correct AnswerverifiedShow Answer

Facilities benchmarking for establishing goals for quality is based on:

Correct AnswerverifiedShow Answer

Which of the following types of maintenance has an immediate revenue effect?

Correct AnswerverifiedShow Answer

All of the following provisions are normally included in a maintenance contract except:

Correct AnswerverifiedShow Answer

The largest portion of the maintenance department's POM expenditure is usually:

Correct AnswerverifiedShow Answer

Maintenance that pertains to the general upkeep of the property, recurs on a regular basis, and requires minimal training is referred to as:

Correct AnswerverifiedB

A room data card typically includes all of the following components except:

Correct AnswerverifiedA

Material safety data sheets (MSDSs) :

Correct AnswerverifiedA

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
verified
A

Correct Answer
verified
A