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Which of the following is NOT a recommended step to take to avoid getting stuck in the storming phase of Tuckman's group development?


A) Make sure to limit discussions and discussants.It is not productive to re-hash all the same points over and over.
B) Do not rush the group's development.It takes time to get things right.
C) Normalize conflict.Conflict is normal and can be cathartic.
D) Support all group members.Do not allow anyone to feel insecure as he or she operates in the group.

E) A) and D)
F) None of the above

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Groups with high group cohesion and high task commitment generally have high performance.

A) True
B) False

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The performing stage of group development involves attention to work content and process.

A) True
B) False

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Collectivist societies


A) value individual achievement over interpersonal relationships.
B) have employees who adapt readily to working in different teams.
C) have employees who evaluate their group members higher than their counterparts in individualistic societies do.
D) value loyalty much less than individualistic societies do.

E) B) and C)
F) A) and D)

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Research evidence exists to demonstrate that teams can reduce labor costs,increase product quality,and raise revenues.

A) True
B) False

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What is the second stage in Tuckman's four-stage map of group evolution?


A) norming
B) storming
C) forming
D) performing

E) A) and B)
F) A) and C)

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All of the following are barriers to effective teams EXCEPT


A) overly helpful team members.
B) challenges of knowing where to begin.
C) poorly managed team conflict.
D) poor performance of team members.

E) B) and D)
F) All of the above

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A ________ is a cohesive coalition of people working together to achieve mutual goals.

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Collective efficacy is


A) a tendency of individuals to put in less effort when working in a group context.
B) a group's perception of its ability to perform well.
C) a group pressure phenomenon that increases the risk of the group making flawed decisions.
D) the degree of camaraderie within the group.

E) C) and D)
F) None of the above

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Two or more individuals who are associated with one another in ways not prescribed by the formal organization are a(n)_____________ _____________.

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Self-managed teams


A) increase the hierarchy in an organization.
B) operate under goals provided by top level management and passed down through the chain of command.
C) have an appointed leader,but can select individual team members.
D) can be found at all levels in an organization.

E) B) and D)
F) C) and D)

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Marina is encouraging her sorority sisters to function as a cohesive group.She lists all of the following as benefits EXCEPT


A) you will have greater self-confidence and self-esteem if you are a regular part of the group.
B) if you are experiencing stress,as you might during finals week,you can depend on your sisters to help get you through.
C) if you experience a personal tragedy or challenge,your sisters will help you cope.
D) If you are part of the sorority,you do not have to attend meetings and events often because you can depend on your sisters to cover for you.

E) None of the above
F) B) and C)

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_______________________ teams make all decisions internally about leadership and how work is done and have the potential for high autonomy.

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Which of the following statements regarding team size and diversity is correct?


A) The more diverse the team,the more likely the team is to engage in groupthink.
B) The rule of thumb for team size is between 10 and 20 members.
C) Teams that believe in the value of diversity perform better than those which do not.
D) Teams whose members have complementary skills are less successful than those with specialized skills.

E) C) and D)
F) B) and D)

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A group where there is a great deal of camaraderie is a group experiencing


A) group action.
B) cohesion.
C) social loafing.
D) collective efficacy.

E) A) and C)
F) A) and D)

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Think about a group that you belong or belonged to.Describe the phases of the Tuckman model that the group progressed through or the current phase at which it is now functioning.

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Answers will vary.Students might discuss...

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Problem solving tasks


A) include actually making something such as a building,product or marketing plan.
B) deal with creative tasks such as brainstorming a new direction or creating a new process.
C) refer to coming up with plans for actions and making decisions.
D) involve team members working on each task simultaneously.

E) None of the above
F) A) and B)

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Process loss


A) is a group pressure phenomenon that increases the risk of the group making a flawed decision.
B) is a group's perception of its ability to successfully perform well.
C) refers to any aspect of group interaction that inhibits group functioning.
D) is the tendency for individuals to put in less effort when working in a group context.

E) None of the above
F) A) and D)

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Collective efficacy is generally influenced by verbal persuasion,group observation,and pay level.

A) True
B) False

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The difference between a self-managed and self-directed team is that the leader in the self-managed team has less decision-making responsibility.

A) True
B) False

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