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verified
Essay
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True/False
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Essay
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Multiple Choice
A) Call the insurance carrier.
B) Call the patient's employer.
C) Make a photocopy of the patient's insurance card and keep it in the file.
D) Call the subscriber of the insurance plan.
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Multiple Choice
A) They are planning to retire or move
B) They have joined the practice very recently
C) They want to pick and choose patients with interesting conditions
D) They have not yet chosen a medical specialty
E) All of the above
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True/False
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True/False
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Multiple Choice
A) To prevent staff from being distracted by noise in the waiting room
B) To prevent patients in the waiting room from hearing confidential patient information
C) To facilitate temperature control of the waiting room
D) To make staff aware of patients entering the waiting room
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Multiple Choice
A) The patient will need a letter from the managed care plan in addition to the referral form.
B) It will not be a problem to obtain the referral form after the patient has been seen.
C) The medical assistant will call the managed care company to obtain the completed referral form.
D) The office of the referring physician must provide a written or electronic referral form.
Correct Answer
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Multiple Choice
A) Assignment of benefits
B) Direct pay
C) Insurance benefits
D) Capitation
Correct Answer
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Multiple Choice
A) How many visits are allowed
B) The problem for which the patient is being referred
C) The name of the physician who is making the referral
D) The name of the physician to whom the patient is being referred
E) All of the above
Correct Answer
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True/False
Correct Answer
verified
Multiple Choice
A) Check the fax machine for faxes that have arrived overnight.
B) Notify the answering service that the office is open.
C) Place the handsets of all cordless phones into their chargers.
D) Turn on all office computers and printers.
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Multiple Choice
A) Immediately after entering the waiting room
B) After the patient's name and date of birth has been verified
C) After all front office paperwork has been completed
D) Before the patient has completed signing the necessary authorization forms
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Essay
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Multiple Choice
A) Patients with Medicaid
B) Patients with Medicare and Medicaid
C) Patients with any managed care insurance
D) All patients
Correct Answer
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